Cancellation policy / Right of withdrawal
You may revoke your contractual declaration in writing (e.g. letter, fax, e-mail) within 14 days without giving reasons. The period begins after receipt of this instruction in text form, but not before the conclusion of the contract and not before we have fulfilled our information obligations according to article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in connection with article 246 § 3 EGBGB.
The timely dispatch of the revocation suffices to comply with the revocation period. The revocation is to be addressed to:
Phone: +49 7425 - 327016
Consequences of withdrawal
In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return the received services and benefits (e.g. advantages of use) or cannot return them in part or only in a deteriorated condition, you must compensate us for lost value. This can lead to the fact that you must nevertheless fulfil the contractual payment obligations for the period up to the revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation declaration, for us with its receipt.
For cancellations up to 30 days (08.05.2023) before the event begins (07.06.2023) we will charge a cancellation fee of 20% of the total sum paid. For cancellations up to 8 days before the start (30.05.2023) we will charge a cancellation fee of 80% of the total sum paid. After the 30.05.2023 we cannot refund any fees.
Your right of revocation expires prematurely if the contract is completely fulfilled by both parties at your express request before you have exercised your right of revocation.
End of the revocation instruction