DATA PROTECTION REGULATION

This website is operated by HOHNER Musikinstrumente GmbH, Andreas-Koch-Straße 9, 78647 Trossingen, Germany. Managing Director is Stefan Althoff. You can contact our data protection officer at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

HOW WE USE PERSONAL INFORMATION

We use personal data to enable you to visit our website. In doing so, we rely on legitimate interests (Art. 6 para. 1 f) of the General Data Protection Regulation, hereinafter GDPR). The data processing is necessary in this case, so that our web server can transmit the requested contents to your terminal. In detail, we collect the personal data that your browser transmits to our server and which is technically necessary for us to display our website and offer you the appropriate language version of the website, i.e. IP address, directory protection user, date and time of the request, accesed page, protocols, status code, data volume, referer, user agent, accessed host name. We also use the data to show you locally relevant content. The IP addresses are stored anonymously (also applicable for IPv6 addresses). The anonymized IP addresses are stored for 60 days. Information on the directory protection user used is anonymized after one day.

We also use personal data to respond to inquiries that you send us via our contact form or via the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. The data processing is necessary in this case in order to forward your inquiry to the responsible employee(s) and to answer it. In this respect, too, we have a legitimate interest in data processing (Art. 6 para. 1 f)GDPR). If you specify "United States of America" in the pull-down menu on the contact form, we will forward your inquiry to our sales partner in the USA, KHS America Inc. in certain cases. This transmission is necessary so that we can answer inquiries from this sales area locally and promptly. In this respect, too, we have a legitimate interest in data processing (Art. 6 para. 1 f) GDPR). If you have any questions, please do not hesitate to contact our data protection officer. Your data will be deleted after 30 days.

We use cookies for our website. Cookies are small text files that are sent by our web server to your browser during your visit to our website and are stored on your terminal device for later retrieval.

We use the following cookies on our websites:

hohner_uC Persistent cookie (10 days), stores the user's country of origin for country-specific content
_ga Persistent cookie (retention time 2 years) from Google Analytics, registers a unique ID and serves to distinguish between users
_gat Session cookie from Google Analytics, serves to reduce the request rate
_gid Session cookie from Google Analytics, registers a unique ID and is used to generate statistical data about how the user uses the website
cookieconsent_status Persistent cookie (retention time 7 days), prevents the use of Google Analytics

You can completely or partially deactivate cookies through the settings in your browser, limit them to certain websites or configure your browser in such a way that it automatically informs you as soon as a cookie is to be set and asks you for feedback. You can block or delete individual cookies. For technical reasons, this can lead to individual functions of our Internet presence being impaired and no longer functioning completely.

COLLECTION AND STORAGE OF PERSONAL DATA; NATURE, PURPOSE AND USE

When you commission us, the following information is collected:
- title, salutation, first name, surname
- Address
- E-mail address
- Telephone number (fixed network and/or mobile)
- Fax number (if available & desired)
- if necessary account data
- date of birth, if applicable
Furthermore, all information necessary for the fulfilment of the contract with you is collected.

The collection of personal data is carried out,
- to identify you as a customer;
- to be able to advise you appropriately;
- to fulfil our contractual obligations to you;
- to comply with our legal obligations:
- to correspond with you;
- for invoicing purposes or, if applicable, in the context of dunning procedures;
- to assert any claims against you.

The processing of personal data is carried out on the occasion of your enquiry to us and is necessary for the purposes mentioned for the processing of your order and for the fulfilment of obligations arising from the underlying contract.

The personal data collected will be stored until the expiry of the statutory retention period for merchants (6, 8 or 10 years after expiry of the calendar year in which the contractual relationship was terminated) and deleted thereafter. This does not apply by way of exception if we are obliged to store the data for a longer period of time due to tax or commercial storage obligations (in accordance with the German Commercial Code (HGB), the German Penal Code (StGB) or the German Tax Code (AO)) or if you have consented to storage beyond this period.

Transfer of data to third parties

A transmission of your personal data to third parties does not take place in principle. Exceptions to this rule only apply insofar as this is necessary for the processing of contractual relationships with you. This includes in particular the passing on to teachers or other third parties commissioned by us whose activities are necessary for the execution of the contract. The data passed on may be used by the third parties exclusively for the purposes mentioned.

YOUR RIGHTS

You have the right to ask the data controller to confirm whether personal data concerning you are being processed; if this is the case, you have a right of access to this personal data and to the information specified in Article 15 of the GDPR. In accordance with Article 15(3) of the DS GMO, you have the right to obtain from the data controller a copy of the personal data which are the subject of the processing.

According to Article 16 of the GDPR, you have the right to request the data controller to correct incorrect personal data concerning you without undue delay and to complete incomplete personal data.

You have the right to request the data controller to erase personal data concerning you without undue delay, provided that one of the reasons specified in Art. 17 GDPR applies.

You have the right to require the controller to restrict processing if one of the conditions set out in Article 18 GDPR is met.

You have the right to receive the personal data concerning you from the data controller in a format outlined in Article 20 GDPR.

You have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data concerning you under Article 6(1)(f) GDPR, pursuant to Article 21 GDPR.

If you have given your consent to the processing of your data, you can withdraw this at any time. A withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

Without prejudice to any other administrative or judicial remedy under Article 77 of the DS GMO, you have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or suspected of having infringed the GDPR, if you believe that the processing of personal data concerning you is contrary to it. In the German Federal State of Baden-Württemberg, the responsible supervisory authority is the State Commissioner for Data Protection and Freedom of Information, P.O. Box 10 29 32, 70025 Stuttgart.

Your right to object

If we process your personal data on the basis of a legitimate interest, you have the right to object to this processing. If you wish to exercise your right of objection, a notification in text form is sufficient. You are therefore welcome to write to us, send a fax or contact us by e-mail. You will find our contact details under point 1. of this data protection notice.

PRIVACY

The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis, as far as possible. These data will not be passed on to third parties without your express consent. We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
The use of contact data published within the scope of the imprint obligation by third parties for sending advertising and information material not expressly requested is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam mails.

GOOGLE ANALYTICS

It is important to us to design our website as optimally as possible and thus to make it attractive for our visitors. To do this, we need to know which parts of it reach our visitors and how. This website uses Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses cookies, which are small text files placed on your computer, to help the website analyze how users use the site. Further information on the individual cookies can be found below in our data protection declaration. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We have set up IP anonymization on this website. For this reason, Google will reduce your IP address in member states of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. If you decide to allow us web analysis with Google Analytics when you visit our website, we are entitled to process your data on the basis of your consent (Art. 6 Par. 1 a) GDPR). So that we do not have to ask you each time you visit our website whether you would like Google Analytics to allow web analysis, we save your selection using a cookie with a retention period of 7 days on your end device. The anonymized usage data is stored for 26 months and automatically deleted after this period has expired. You can find Google's privacy policy at https://policies.google.com/privacy/update?hl=en&gl=en.

On some of our websites we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function. Legal basis for data processing are legitimate interests, art. 6 par. 1 f) GDPR.

By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. In addition, the data transmitted by your browser when you visit our website (IP address, directory protection user, date, time, pages accessed, protocols, status code, data volume, referer, user agent, host name called) are transmitted. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for user, that are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

For more information about the purpose and scope of data collection and processing by Google, please refer to the privacy policy of Google Inc, where you will also find more information about your rights and setting options to protect your privacy:https://policies.google.com/privacy?hl=en&gl=en.

FACEBOOK

HOHNER and Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland (Facebook) collectively process data within the meaning of Article 26 of the General Data Protection Regulation (GDPR) when you visit our Facebook fan pages and interact with us or other Facebook users there.

Through the function "Page Insights" [https://www.facebook.com/business/a/page/page-insights], Facebook provides us with page statistics, i.e. aggregated data about your use of our fan pages in the form of statistics about the reach of posts and videos, "Like" information, time on our page, etc. Facebook also allows us to collect and store information from you when you visit our fan pages. In addition, Facebook allows us to view aggregated information such as the gender, age, location, and language of the people who use our Fanpage based on the data we collect, as well as to specifically view the profiles of people who have interacted with our site, for example, by writing comments or clicking "Like".

We can use this data to make our fan pages attractive and to adapt them to the interests of our site visitors. Legal basis for our data processing are our legitimate interests, Art. 6 Para. 1 f) GDPR.

HOHNER and Facebook have agreed on joint data processing in an agreement which you can view here [https://de-de.facebook.com/legal/terms/page_controller_addendum]. In accordance with this agreement, Facebook is responsible for informing fanpage visitors about the collection of personal data in accordance with Art. 13 GDPR and for answering queries from affected parties in accordance with Articles 15-22 GDPR (so-called affected parties' rights). Facebook alone has control over what data is collected and how it is stored. If you have any questions, please refer to Facebook's "Data Policy" [https://de-de.facebook.com/policy.php]. If you need any help or further information, please contact our data protection officer at This email address is being protected from spambots. You need JavaScript enabled to view it..

FACEBOOK PLUGIN (Like-Button)

On our pages plugins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated. You can recognize the Facebook plugins by the Facebook logo or the "Like Button" ("Like") on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the Pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information on this in the privacy policy of facebook at http://de-de.facebook.com/policy.php

If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.

 

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